Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- All forum topics
- Previous Topic
- Next Topic
Answered - Go to Answer>
What's this?
This message was authored by: timt90
Message posted on 08 Jun 202511:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky Sports News Juddering
Hi
I have 2 Stream pucks, connected to 2 different TVs and 2 different Internet connections. Both have QS036.019.
The picture quality on Sky Sports News channel 409 is really bad. The ticker at the bottom and the main screen keep juddering. It is very difficult to watch. It is as if it is on 25fps.
However it is absolutely fine when it's simulcast on Main Event or Plus. Sky News' ticker is fine, and so is CNN's. Other channels are fine too, it just looks like 409 is affected.
Rebooting the pucks and routers don't resolve it. Neither does going to Discovery Plus and back again, or playing with the TV settings.
Does anyone else have this problem, or know how to resolve it?
Thanks
AnsweredView answer in the context of this discussion
Report post
Post 1 of 13
1,002 Views
3Likes
Reply
View answer in the context of this discussion
Best Answers
What's this?
This message was authored by: Fothergill1Answer
Message posted on 08 Jun 202511:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Posted by a Superuser, not a Sky employee. Find out more
@timt90 Yesterday I saw a couple of similar post to yours on the Glass thread. I would sent an email to Viewer relations at ViewerR@sky.ukto make them aware as it appears to be a broadcast issue.
------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
View this Answer within the discussion
Report post
Post 2 of 13
994 Views
2Likes
Reply
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- All forum topics
- Previous Topic
- Next Topic
All Replies
What's this?
This message was authored by: Fothergill1Answer
Message posted on 08 Jun 202511:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Posted by a Superuser, not a Sky employee. Find out more
@timt90 Yesterday I saw a couple of similar post to yours on the Glass thread. I would sent an email to Viewer relations at ViewerR@sky.ukto make them aware as it appears to be a broadcast issue.
------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
Report post
Post 2 of 13
995 Views
2Likes
Reply
What's this?
Topic Author
This message was authored by: timt90
Message posted on 08 Jun 202512:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
I will email them. Glad it's not just me. Thanks @Fothergill1
Report post
Post 3 of 13
981 Views
1Like
Reply
What's this?
This message was authored by: lettice
Message posted on 08 Jun 202512:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Posted by a Superuser, not a Sky employee. Find out more
Yes, just visited 409 and am seeing the same.
As above, to report send an email to the Sky Viewer relations team;
ViewerR@sky.uk
Sky Community Superuser. What is a Superuser?Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q.Click here to read
Report post
Post 4 of 13
978 Views
1Like
Reply
What's this?
This message was authored by: Super+Anthony
Message posted on 08 Jun 202503:04 PM - last edited: 08 Jun 202504:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Getting the same. It's really not great. I have emailed as well
(Please Note: I am Neurodivergent )
Report post
Post 5 of 13
927 Views
0Likes
Reply
What's this?
This message was authored by: Johnny811
Message posted on 08 Jun 202507:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
I've also got the juddering yellow ticker issue. It's been happening for a couple of days. Sometimes the low latency channel for main event can be juddery as well. I've found if you change to a different channel then go back to the low latency channel, it fixes it. Although this didn't fix Sky Sports News on 409.
Report post
Post 6 of 13
882 Views
1Like
Reply
What's this?
This message was authored by: Robyuk
Message posted on 10 Jun 202511:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky Sports
The Sky Sports News channel is not transmitting or rather streaming.
Report post
Post 7 of 13
754 Views
0Likes
Reply
What's this?
This message was authored by: lettice
Message posted on 10 Jun 202512:11 PM - last edited: 10 Jun 202512:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports
Posted by a Superuser, not a Sky employee. Find out more
@Robyuk
Have moved your post here, for an ongoing issue discussion on the Sky Sports News problems.
There has been and I'm still seeing juddering on the Sky Sports ticker, but more recently it has got worse and the channel is juddering badly on and off along with audio and no audio blips.
Sky Community Superuser. What is a Superuser?Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q.Click here to read
Report post
Post 8 of 13
742 Views
0Likes
Reply
What's this?
This message was authored by: Johnny811
Message posted on 10 Jun 202512:15 PM - last edited: 10 Jun 202512:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Tuned into Sky Sports News (channel 409 from midday) and I'm having problems again with regard to the picture breaking up and a blue screen. It's been happening for a while during ad breaks on channel 409 but it's happening during the program now. The judder seems to have been fixed though.
Report post
Post 9 of 13
739 Views
1Like
Reply
What's this?
This message was authored by: AndyP6
Message posted on 10 Jun 202512:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Same here. It's SKy Sports News has been almost unwatchable all morning today.
I've tried other Sky Sports channels (401 - 408) and they all appear to be okay.
I've also tried various other channels BBC, ITV, Channel 4, Five, Gold etc and they are okay.
Problem only appears to be occurring on SSN 409.
Report post
Post 10 of 13
731 Views
1Like
Reply
What's this?
This message was authored by: Johnny811
Message posted on 10 Jun 202512:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Yeah, same with me. It's just channel 409.
Report post
Post 11 of 13
718 Views
1Like
Reply
What's this?
This message was authored by: OldBloke
Message posted on 10 Jun 202502:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports News Juddering
Just posting to say mine is basically unwatchable on 409. Main Event UHD is flawless. I too will email.
Report post
Post 12 of 13
677 Views
2Likes
Reply
What's this?
This message was authored by: loverboi
Message posted on 17 Jun 202512:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Sports
same happens with youtube you pause it (use the loo etc🤔😫😔😡😠)then comeback and start watching from the pause then for a couple of mins it goes back to start of vid and have no sound till it catches up 😞
Report post
Post 13 of 13
346 Views
0Likes
Reply
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- All forum topics
- Previous Topic
- Next Topic
Answered - Go to Answer>
